CUSTOMER CARE
Toll Free: 800-284-1688
Telephone: 626-452-0758
Fax: 626-452-1806
Email: info@eliteortho.com
CUSTOM LOGO:
We can add your company logo directly onto our walkers, ankle braces, night splints, etc... Contact us directly for more information.
Elite Orthopaedics, Inc. warrants to the original purchaser that product
is free from defects in materials and workmanship. This warranty does
not apply if the product has been altered in any way or has not been
used in accordance with Instructions provided with the product. Warranty
does not cover damages due to accidents, neglect, misuse or operation
beyond capacity, or substitution of parts not approved by Elite
Orthopaedics, Inc.
Defective products will be replaced or credited. Please have the defective product available for return if requested.
All returns are subject to the following restocking fees:
0-30 Days: 15%
31-60 Days: 25%
No returns will be accepted 60 days after date on invoice unless otherwise agreed to.
Returned product should be shipped freight paid to:
Elite Orthopaedics, Inc.
Attn: Returns Dept
1535 Santa Anita Avenue
South El Monte, CA 91733
Credit will be applied to the account once the product has been received, inspected and approved for re-stocking.
LATE FEE:
A 15% late fee will be processed on all payments received after the invoice due date. Courtesy grace period of 7 days prior to late fee being charged